Bastion Hotel Vlaardingen

This hotel offers a convenient urban base, particularly noted for its strategic location near major highways and a metro station, making it an ideal choice for business travelers and sightseers exploring the region. Guests consistently highlight the friendly and helpful staff, the general cleanliness of the rooms, and the overall comfort of the accommodations. While the hotel provides a practical and comfortable stay, visitors should be prepared for ongoing construction in the surrounding area, which can temporarily affect accessibility to the entrance. To make the most of your visit, consider utilizing the nearby metro for easy access to city attractions and be mindful of potential noise from the ongoing development.

Facilities & Amenities
The hotel provides a range of practical amenities designed for guest convenience. Free parking is a significant advantage, with ample and secure spaces available for guests. Rooms are equipped with a large TV often featuring streaming capabilities, and a small fridge for personal use. While a coffee machine is provided in the rooms, some guests noted occasional issues with its functionality or a lack of tea options. The air conditioning generally works well, though a few guests experienced noise or temperature control issues. For recreation, there is a pool table and darts located near the reception area. However, the fitness center is described as relatively small with limited equipment, which might not meet the expectations of all guests.

Cleanliness & Room Comfort
Guests generally describe the rooms as spacious and commend their overall cleanliness, often appreciating the comfortable beds and large, clean bathrooms equipped with good showers. However, some guests found the beds to be too soft or the mattresses thin, and there were isolated reports of cleanliness issues such as dust, hair, or even blood stains on duvets. Noise levels present mixed feedback; while many rooms are quiet despite the nearby highway, others experienced disturbances from the air conditioning, construction, or neighboring guests. A recurring issue for many is the presence of mosquitoes in the rooms, leading to uncomfortable nights. Additionally, some found the room lighting to be insufficient, and pillows to be of poor quality.

Dining & Food Quality
The hotel's breakfast generally receives positive feedback for its good selection of hot and cold options, including fresh coffee and made-to-order omelets. However, some guests noted issues with the freshness of items or the availability of certain dishes, and there were concerns regarding cross-contamination for those observing halal dietary laws. The restaurant offers dinner, with some guests praising the food quality and service, while others found the menu to be limited, the food quality inconsistent (e.g., fried dishes), and experienced long wait times. The bar is available for drinks, though some found its atmosphere less inviting or noted early closing times. For alternative dining, fast-food options like KFC and Burger King are conveniently located nearby.

Location & Accessibility
The hotel's location is primarily valued for its excellent accessibility to major highways and a nearby metro station, providing convenient and quick connections to Rotterdam city center and other regional destinations like The Hague. This makes it ideal for business travelers and those exploring the area by car or public transport. However, a significant and recurring issue is the accessibility to the hotel itself; many guests reported difficulty finding the entrance due to ongoing construction work and confusing road layouts, sometimes requiring extra detours. The immediate surrounding area is described as a busy building site, which can be noisy and lacks aesthetic appeal, though free parking is a consistent positive.

Staff & Service
The staff generally receives high praise for their friendliness, helpfulness, and attentiveness, with many guests highlighting a warm welcome and accommodating service. They are often described as going out of their way to assist guests, from providing directions to helping with medical attention. However, there are notable instances of mixed feedback; some guests reported unprofessional behavior from certain staff members, including rudeness, disinterest in guest issues, or being preoccupied with personal matters. Issues with housekeeping were also mentioned, such as rooms not being cleaned daily, towels not being changed, or items going missing. While some experiences with check-in were smooth, others found it unorganized or encountered staff who were unhelpful in resolving issues like taxi bookings or room complaints.

Additional Information
Guests should be aware of significant ongoing construction around the hotel, which can temporarily impact accessibility and the immediate surroundings. The hotel is often noted as a suitable choice for business travelers and "workers on the road" due to its practical amenities and location. While generally clean, some guests reported a smell of smoke in corridors or lifts, and a few found the Wi-Fi connection to be slow and unstable. A thoughtful touch is the offer of a free welcome drink upon arrival. However, some rooms may lack basic hygiene items such as a hair cap or toothbrush, and there was one report of electrical issues in a room. For electric vehicle owners, EV charging stations are available, though some found the charging speed to be quite slow.