Bad Hotel Überlingen

The hotel's prime lakeside location and stunning views of Lake Constance are its most memorable attributes, offering a picturesque backdrop for a relaxing stay. Guests consistently highlight the exceptional breakfast, the attentive and friendly staff, and the overall cleanliness of the premises. The hotel's spacious rooms and charming atmosphere also contribute significantly to a positive experience. This hotel is an ideal fit for couples seeking a romantic getaway with beautiful scenery, and families who appreciate child-friendly services and comfortable accommodations. Sightseers and explorers will find the central location perfect for discovering the town and surrounding areas. To maximize enjoyment, guests are advised to request a room with a lake view for breathtaking vistas. It is also important to note that the hotel generally does not have air conditioning, so planning accordingly, especially during warmer months, is recommended.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the dedicated bike garage, which includes convenient e-bike charging options, making it ideal for those exploring the region on two wheels. The spa and wellness area, though noted by some as having been under renovation, is generally described as new, beautiful, and cozy, featuring a sauna and relaxation rooms for unwinding. While Wi-Fi is available, some guests reported issues with its stability and speed in their rooms. The hotel also provides parking facilities, which are appreciated for their convenience, though guests should be aware that these come with an additional fee and availability is not always guaranteed, with some instances of e-charging stations being blocked.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness, describing rooms as spotlessly maintained. The comfortable beds and high-quality linens are consistently praised, ensuring a restful night's sleep. Rooms are often noted for being spacious and tastefully decorated, with some having undergone recent renovations to provide a modern yet charming ambiance. However, a significant recurring concern is the absence of air conditioning, leading to rooms becoming very hot, especially during warmer weather, with some guests resorting to fans or open windows, which can introduce noise from the street or insects. Some bathrooms are described as outdated, lacking modern features like grab bars or proper lighting, and some guests experienced creaky floors or garden lighting illuminating their rooms at night. A few reviews also mentioned minor cleanliness oversights like cobwebs or uncleaned floors.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as exceptional, rich, and varied, offering a wide selection of high-quality options including fresh fruit, fish, and vegetables, ensuring guests start their day well. The lunch buffet and brunch events are also highly recommended for their excellent quality, variety, and child-friendly offerings. While the dinner service is generally considered very good with a refined menu and a commendable wine list, some guests noted inconsistencies in food quality, with specific dishes being bland, small in portion, or not meeting expectations. The restaurant hours can be restrictive, with the main restaurant sometimes closed on Sunday and Monday evenings, which surprised some guests. Despite these minor points, the overall food quality and dining experience, particularly at breakfast, are significant highlights.

Location & Accessibility
The hotel boasts an unbeatable central location directly on the lake, making it a major draw for visitors. Guests appreciate its proximity to the promenade, the old town, and the city park, all within easy walking distance. This prime spot allows for convenient exploration of the town's attractions, including the nearby Therme and various shops and restaurants. It also serves as an excellent starting point for wider excursions around Lake Constance, with the ferry easily accessible. While the location is highly convenient, parking is a notable point of discussion. It is available on-site but comes with a fee and is not always guaranteed, leading some guests to use more expensive public parking garages nearby. Some recent reviews also mentioned ongoing road construction near the hotel, which might affect access.

Staff & Service
The hotel's staff are frequently lauded for their exceptional friendliness, helpfulness, and attentiveness, with many guests highlighting their professional and accommodating demeanor. The check-in process is generally described as quick and efficient, and the staff's willingness to assist with requests, such as room changes or providing treats for pets, is highly appreciated. The child-friendly service also receives positive remarks, with staff going out of their way to make younger guests feel welcome. However, some guests reported mixed experiences, particularly with certain reception staff being perceived as unwelcoming or unhelpful. There were also isolated instances of room cleaning being missed despite requests, and some service inconsistencies during dinner, including inattentiveness or slow service, which occasionally detracted from the otherwise positive interactions.

Additional Information
The hotel is housed within a charming historic building, which contributes to its unique character and ambiance, blending traditional style with modern comforts. Guests should be aware of the hotel's pet-friendly policy, which allows furry companions to stay, though some found the associated nightly fee to be quite high. A point of contention for some guests was the hotel's policy regarding luggage storage for short breaks between stays, which was reportedly denied in some instances. Additionally, while the hotel offers e-charging stations for vehicles, some guests experienced issues with these being occupied or blocked, leading to inconvenience. These specific details, while not fitting into other categories, are important for guests to consider for a smooth and enjoyable stay.