Avid Hotel Boston Logan Airport - Revere By Ihg

The hotel distinguishes itself with its impeccable cleanliness and modern design, complemented by a highly praised airport shuttle service. Guests consistently highlight the friendly and helpful staff, the exceptional comfort of the beds, and the convenience of free breakfast and free parking. This combination makes it an ideal choice for airport travelers seeking a seamless transition, business travelers valuing efficiency and comfort, and families looking for a clean and accommodating stay. Pet owners also find it a suitable option due to its welcoming policy. To ensure a quieter experience, guests might consider requesting a room away from the main highway or on a higher floor. Additionally, it is advisable to confirm shuttle times in advance, especially for early morning or late-night departures, to ensure smooth transfers.

Facilities & Amenities
Guests appreciate the range of convenient facilities and amenities available. The hotel offers reliable free Wi-Fi throughout the property, ensuring guests can stay connected. A well-equipped fitness center is available for those wishing to maintain their workout routine, featuring a multifunctional exercise machine. The inviting lobby area serves as a comfortable communal space, complete with a market offering snacks and beverages, including beer and wine for purchase. A popular feature is the 24/7 coffee, tea, and sparkling water station, providing continuous access to refreshments. While individual rooms do not include a microwave, a communal microwave is conveniently located in the lobby for guest use. The hotel also provides luggage storage for early arrivals or late departures, adding to guest convenience. For those with electric vehicles, EV charging is available on-site.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests describing rooms as spotless, sparkling, and impeccably maintained. The beds are frequently highlighted for their exceptional comfort, often described as the best hotel beds experienced, ensuring a restful night's sleep. Rooms are generally perceived as modern, new, and well-appointed, featuring refrigerators and safes for guest convenience. Blackout shades are noted for their effectiveness in ensuring darkness. The bathrooms are clean, spacious, and equipped with good showers and luxury amenities. While many guests find the rooms quiet, some report noise levels from the highway, adjacent rooms due to thin walls, or from cleaning activities on other floors. Some guests find the room size to be just right, while others describe them as compact or minimalistic, though still functional. The presence of hardwood floors is appreciated for cleanliness but can contribute to noise transmission.

Dining & Food Quality
The complimentary breakfast receives mixed but generally positive feedback, often described as convenient and sufficient for a quick start to the day. While some guests find the breakfast variety to be limited, consisting mainly of grab-and-go options like heated sandwiches, fruit, and yogurt, others appreciate the selection, including some vegan choices like almond milk. The coffee is a standout feature, with many praising the 24/7 self-serve machine that grinds fresh beans for each cup, offering a strong and bold brew. The availability of hot water for tea is also a welcome addition. The hotel also features a market in the lobby where guests can purchase additional snacks and beverages. However, it is important to note that the hotel does not have a full-service restaurant or bar on-site, with dining options limited to the breakfast and market offerings.

Location & Accessibility
The hotel's location is primarily valued for its proximity to the airport, making it an excellent choice for travelers with early flights or late arrivals. A significant advantage is the complimentary airport shuttle service, which is frequently praised for its reliability, punctuality, and friendly drivers, ensuring seamless transfers to and from the airport. While some guests find the hotel to be conveniently close to Boston and its attractions, others note that it is somewhat far from the city center, requiring reliance on public transportation. The hotel is situated near a bus stop and within walking distance, approximately 15 minutes, of the Wonderland T station, providing access to the subway system. Additionally, the hotel is a short walk from Revere Beach. Free outdoor parking is a notable benefit, though some guests have commented on limited space or tight parking spots.

Staff & Service
The staff at the hotel consistently receives high praise for their exceptional friendliness and helpfulness. Guests frequently highlight their welcoming demeanor, attentiveness, and willingness to go above and beyond to assist with requests, from providing local information to arranging transportation. The check-in process is generally described as fast, easy, and seamless, contributing to a positive first impression. The shuttle service drivers are particularly commended for their professionalism and courteousness. While most experiences with housekeeping are positive, ensuring clean and well-maintained rooms, a few isolated instances mention rooms not being serviced or needing to request fresh towels. The staff's overall commitment to providing excellent customer service is a recurring theme, making guests feel valued and well-cared for throughout their stay.

Additional Information
The hotel offers a pet-friendly policy, accommodating guests traveling with their animals for a reasonable fee. For added convenience, laundry self-service facilities are available on each floor, which is particularly useful for longer stays. The hotel utilizes text messages to check in with guests during their stay, offering a proactive approach to service. Guests generally perceive the hotel as offering good value for its price point, especially given its modern amenities and cleanliness. It is noted as a new hotel, often described as newly built or less than three years old, contributing to its fresh and contemporary feel. While rooms do not feature an in-room microwave or coffee maker, these amenities are accessible in the lobby. Some rooms feature shelves instead of traditional dressers, offering a minimalistic storage solution.