Avalon Boutique Suites Hotel

The hotel is a charming boutique property, celebrated for its peaceful inner courtyard that offers a tranquil escape from the bustling Old Town. Its unique character and prime location make it an ideal choice for sightseers, history enthusiasts, and couples seeking a romantic and authentic experience. Guests consistently praise the attentive staff and the delicious, varied breakfast. For those planning a visit, it is advisable to arrange transportation directly with the hotel due to the challenging cobblestone streets within the Old Town, and be prepared for a truly immersive historical setting that might require some walking with luggage.

Facilities & Amenities
The hotel's most cherished feature is its beautiful inner courtyard, which serves as a serene oasis for guests to relax. This tranquil space, often featuring a soothing fountain, is where breakfast is served and provides a quiet spot for drinks. While the hotel does not feature a swimming pool, it offers a charming atmosphere for unwinding. Some guests noted that the Wi-Fi signal could be weak in certain areas, and there were occasional mentions of limited lighting in some rooms. However, the overall ambiance and the unique setting of the property are highly valued by visitors.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and possess a unique character, often described as spacious, particularly the suites. Many appreciate the comfortable beds and the effective air conditioning, which provides a welcome respite from the heat. However, some reviews indicate noticeable wear and tear in certain areas, particularly in bathrooms, with issues like broken fixtures or peeling paint. While some guests experienced initial problems with hot water or inadequate lighting, these issues were typically addressed promptly by the staff. Overall, the rooms offer a cozy and authentic stay, despite minor maintenance concerns.

Dining & Food Quality
The breakfast at the hotel receives widespread acclaim, consistently described as amazing, delicious, and plentiful. Served in the picturesque courtyard, it is not a buffet but a varied, table-served meal that often includes authentic Greek food and changes daily, encouraging guests to try new dishes. Many guests highlight the high quality of the ingredients and the satisfying portions. The hotel also offers home-cooked meals for lunch or dinner, which are well-regarded for their taste and value. Some non-guests, however, reported being turned away from the restaurant for dinner, indicating a preference for serving hotel residents.

Location & Accessibility
The hotel boasts an excellent central location within the Old Town, making it incredibly convenient for exploring historical sites. It is just a short walk from major attractions like the Palace of the Grand Master and the Street of the Knights, with numerous shops and restaurants nearby. While its position offers an authentic medieval experience, accessibility can be challenging due to the cobblestone streets where most vehicles are not permitted. The hotel provides a golf cart shuttle service for luggage transport, though this service has specific operating hours. Guests should be prepared for walking with luggage if arriving or departing outside these hours, as traditional taxis cannot enter the immediate vicinity.

Staff & Service
The friendly staff consistently receives high praise for their exceptional helpfulness and welcoming demeanor. Guests frequently highlight their attentiveness, willingness to go above and beyond, and accommodating nature, particularly regarding requests for early check-in or late check-out. The quick check-in process is also appreciated. Many reviews emphasize the personal touch provided by the family-run operation, which contributes to a warm and inviting atmosphere. The staff's dedication to ensuring a pleasant stay is a recurring theme, making guests feel valued and well-cared for throughout their visit.

Additional Information
Guests appreciate the hotel's thoughtful approach to various aspects of their stay, including the absence of a residence tax. The hotel offers a convenient transfer service from the airport or port, which is highly recommended by guests due to the challenging access within the Old Town. While the hotel is generally quiet, some guests noted that staff presence is limited after early evening hours, which might affect immediate assistance for late-night needs. The hotel also provides umbrellas in rooms, a practical amenity for unexpected weather.