Altera Hotel

This hotel offers a prime urban experience, distinguished by its unbeatable central location directly within the city's vibrant pedestrian zone, making it an ideal base for city explorers and sightseers eager to immerse themselves in local culture and attractions. Its convenient access to shops, restaurants, and public transport also makes it highly suitable for business travelers seeking efficiency and comfort. Guests frequently highlight the exceptionally friendly and attentive staff, the excellent and varied breakfast, and the overall cleanliness and comfort of the rooms. For couples and families, the hotel provides a welcoming atmosphere with spacious accommodations. To ensure a peaceful stay, especially on weekends, guests are advised to request a room facing the rear of the property, and to take advantage of the hotel's discounted parking arrangements at the nearby garage.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the availability of a sauna and a well-equipped fitness center in the basement, offering opportunities for relaxation and exercise. The Wi-Fi connectivity is generally reliable, allowing guests to stay connected. Some rooms, particularly the studio rooms and loft rooms located in a separate building, are noted for their generous size and modern design, often featuring a balcony and a practical walk-in closet. Guests also value the presence of a coffee maker in the rooms, along with complimentary water, adding a touch of home comfort. A cozy lounge area is available on an upper floor, providing a comfortable space for guests to gather and offering chilled beverages.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many praising the spacious rooms and modern furnishings. The beds are often described as comfortable, though some guests found the mattresses to be too soft, leading to discomfort. While many rooms are well-maintained, some reviews mention that certain bathrooms appear dated or are notably small and cramped, with issues like chipped tiles, stained walls, or even mold in the shower area. Noise levels vary; rooms facing the rear are typically quiet, but those overlooking the main square, especially on weekends, can experience significant street noise. Thoughtful amenities like a sewing kit and complimentary Haribo sweets are appreciated, and some rooms feature blackout shades for better sleep.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent and varied. The breakfast buffet offers a wide selection, with many appreciating the option to have omelets and scrambled eggs freshly prepared and brought directly to their table. While some guests noted the absence of certain items like salmon or specific cereals, the overall quality and freshness of the food are highlighted. The coffee is generally well-regarded, and some reviews mention the availability of sparkling wine at breakfast. The hotel also features an attached restaurant and a bar, which are well-regarded for their quality and atmosphere, providing convenient dining options for guests. Most guests find the breakfast experience to be a delightful start to their day.

Location & Accessibility
The hotel boasts an exceptional central location directly within the city's pedestrian zone, making it incredibly convenient for exploring. Guests are within easy walking distance of numerous shopping opportunities, a wide array of restaurants, and local attractions like the Waffenplatz, which often hosts events. This prime position allows guests to fully immerse themselves in the city's vibrant atmosphere without needing a car. Its proximity to public transportation and the train station further enhances accessibility, allowing for easy travel to and from the hotel, including connections to other parts of the region. For guests arriving by car, a large parking garage is conveniently located just a short walk away. The hotel offers discounted parking vouchers, significantly reducing the cost of parking for guests, which is a highly appreciated benefit given the central urban setting where parking can otherwise be challenging.

Staff & Service
The hotel's staff and service consistently receive high praise from guests, standing out as a major highlight of their stay. Reviewers frequently commend the friendly staff for their exceptional helpfulness and attentiveness, from the moment of arrival. The reception team is noted for their warm welcome and quick check-in process, often going above and beyond to assist with requests and provide local information. The breakfast staff is particularly highlighted for their proactive and accommodating service, ensuring a pleasant dining experience. Guests also appreciate the efficiency of housekeeping and the availability of luggage storage. Overall, the team's commitment to providing excellent and personalized service significantly contributes to a positive and memorable guest experience.

Additional Information
Guests should be aware of several additional details to enhance their stay. The hotel operates with no 24-hour reception, though access is convenient with room keys. For those traveling with pets, the hotel offers a pet-friendly policy, accommodating furry companions. Unique amenities noted by guests include complimentary ice cream or iced tea in the lobby during warmer periods, and the thoughtful provision of umbrellas in rooms. Some guests mentioned a specific hotel policy offering a free drink if they opt out of daily room cleaning, promoting sustainability. While generally quiet, some reviews noted occasional loud humming noises at night, possibly from a generator, and ongoing construction noise in the vicinity, which can be disruptive.