ACHAT Hotel Bremen City

The hotel's prime central location is its most celebrated attribute, offering unparalleled access to Bremen's main attractions and transport hubs. This makes it an ideal choice for sightseers eager to explore the city's historic charm, business travelers seeking convenience, and couples looking for a comfortable base for a romantic getaway. Guests frequently highlight the hotel's overall cleanliness, the attentive staff, and the excellent breakfast buffet as key elements of a positive stay. The rooms are generally perceived as modern and comfortable, contributing to a pleasant experience. For those planning a visit, it is advisable to secure parking in advance due to limited on-site availability, and while the immediate area around the train station can be lively, the hotel itself offers a quiet retreat.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the dedicated wellness area, which includes a sauna, steam bath, and a well-equipped gym, often praised for its modern equipment and cleanliness. Some guests also enjoy the small sun terrace connected to the wellness area, offering a quiet spot to relax. However, the limited operating hours of the sauna, typically opening only in the late afternoon, are a point of frequent feedback. While Wi-Fi is available, some guests noted issues with frequent re-login requirements. A common desire among guests is the inclusion of an in-room coffee maker or kettle, as these are not standard amenities. The minibar is present in rooms but is often found to be unstocked or switched off, which some guests find inconvenient. The hotel also features a distinct smoking lounge or cigar lounge, which some appreciate, though its proximity to the lobby can affect the air quality for non-smokers.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, contributing to a pleasant stay. Room sizes vary, with some guests enjoying spacious rooms and others finding them a bit small, though still functional. The beds receive mixed reviews; many describe them as comfortable, ensuring a restful night's sleep, while some found them to be too soft, old, or uncomfortable, with pillows also receiving varied feedback. Noise levels are a recurring theme; rooms facing the courtyard are typically quiet, but those facing the street can experience street noise or be perceived as hellhörig, leading to disturbances. The bathrooms are often described as modern and spacious, frequently featuring large showers. However, the glass sliding door to the bathroom, often located directly next to the bed, is a common point of concern regarding privacy. Some guests also reported issues with cold water in the shower or slippery floor tiles. The absence of a coffee maker or kettle is frequently noted.

Dining & Food Quality
The hotel's breakfast buffet is consistently highlighted as a major strength, offering a rich and varied selection that caters to diverse tastes. Guests praise the good coffee, the availability of pancakes and waffles, and the wide array of fresh and delicious options, including various meats, cheeses, and even Prosecco on weekends. However, feedback regarding vegan options is notably negative, with several guests expressing significant disappointment over the lack of plant-based choices, despite prior inquiries, and some noted slow replenishment or cold warm food. The hotel bar is a popular spot, known for its good cocktails, pleasant atmosphere, and the happy hour promotion, making it an enjoyable place to unwind. While the hotel does have a restaurant, feedback is mixed; some commend the food quality and the good à la carte menu, while others experienced issues with service capacity or found it closed or unable to accommodate diners due to kitchen limitations.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring Bremen. It is within easy walking distance of the main train station, typically just a five to ten-minute stroll, and equally close to the historic city center and its numerous attractions, including the Old Town, Schnoor Quarter, and the Weser promenade. This prime position allows guests to access most points of interest on foot, and public transport connections are also readily available. However, the immediate vicinity of the train station area receives mixed comments; while convenient, some guests perceive it as less appealing or even "sketchy" due to the presence of street activity, particularly at night. Parking is a notable point of discussion; the hotel has a limited number of on-site spaces in its underground garage, which are often fully booked and can be expensive. Many guests are directed to nearby public parking garages, with varying costs and some concerns raised about the safety of vehicles in certain external facilities.

Staff & Service
The hotel staff generally receives high praise for their friendliness, helpfulness, and professionalism, with many guests highlighting their attentive and accommodating nature. Most guests report a quick check-in and check-out process, though some experienced delays or less welcoming interactions at the front desk. A significant and frequently mentioned aspect of service is the hotel's room cleaning policy, which operates on an "on-request" basis, often justified by the hotel as a sustainability measure. This policy, however, is a major source of dissatisfaction for many guests, who found their rooms were not cleaned, towels not changed, or amenities not replenished unless explicitly requested, sometimes leading to frustration or perceived neglect. While many staff members are commended, isolated incidents of unfriendly or slow service have been reported, particularly in the bar or restaurant, and some guests noted communication challenges with staff who did not speak English well.

Additional Information
The hotel emphasizes a strong commitment to sustainability, which directly influences several guest policies. For instance, room cleaning is performed only upon explicit request, a measure intended to conserve resources, though it often leads to guest inconvenience. Another aspect of this policy is the hotel's approach to air conditioning; rooms may not have active AC, and some guests reported issues with rooms being too warm, especially during hotter periods, with fans provided as an alternative. The sauna and wellness area have specific operating hours, typically opening in the late afternoon, which some guests found restrictive. Guests should also be aware that standard room amenities do not include a kettle or coffee maker, nor are bathrobes and slippers provided by default, requiring guests to inquire at the reception for these items. The hotel also offers a pet-friendly policy, accommodating guests traveling with animals.