ABC Hotel

This hotel is widely celebrated as a true oasis and the premier accommodation in its area, standing out significantly from its surroundings. Its signature feature is the vibrant rooftop Aqua Beach Club, a hub of activity with a pool, live DJs, and entertainment, making it a memorable destination. Guests consistently praise the hotel's luxurious and comfortable rooms, the exceptional staff service, and the high quality of its dining options. The hotel caters perfectly to adults seeking a lively and engaging vacation, groups celebrating special occasions, and couples looking for a romantic and upscale retreat. Its unique blend of a party atmosphere with sophisticated amenities also makes it suitable for those who appreciate a vibrant social scene while enjoying premium comfort. For a more tranquil experience, guests might consider requesting a room away from the rooftop club.

Facilities & Amenities
The hotel offers an impressive array of facilities designed to enhance the guest experience. The highlight is undoubtedly the Aqua Beach Club on the rooftop, featuring a stunning swimming pool that transforms into a lively party venue with DJs and entertainment, drawing significant praise. There is also a second ground-floor pool, though some guests noted its water temperature was quite cold. For fitness enthusiasts, the gym or fitness center is well-equipped and highly rated. Guests can also indulge in relaxation at the Millionaire Spa, which offers a range of services. The hotel provides reliable and blazing fast Wi-Fi, ensuring guests stay connected. While the elevators were occasionally described as a bit old or hard to locate, the overall ambiance is one of lavishness and unique, eclectic decor. On-site security is consistently praised for making guests feel safe and welcome.

Cleanliness & Room Comfort
Guests consistently laud the hotel's rooms for their exceptional comfort and luxury, often describing them as the best they have ever experienced. Rooms are noted for being spacious, immaculately clean, and beautifully decorated, providing a perfect retreat. The beds are frequently highlighted as very comfortable, ensuring a restful sleep. Bathrooms are equally praised, featuring fantastic showers and often luxurious amenities like jacuzzi baths or hot tubs, though some guests reported issues with the hot water supply to the jacuzzis. While the air conditioning is generally effective, some guests experienced minor issues with its performance. A recurring concern for some guests was noise levels, particularly from the street or adjacent rooms, and those on lower floors near the rooftop club, suggesting earplugs might be beneficial for light sleepers. Some isolated comments mentioned issues with odors or the cleanliness of certain soft furnishings.

Dining & Food Quality
The hotel's dining options receive widespread acclaim, with guests consistently praising the food quality and variety. The restaurants are noted for being open 24/7 and offering a diverse menu, including French/Thai fusion options. Many guests highlighted the delicious breakfast with fresh ingredients and ample choices. While the overall food quality is considered excellent, some guests experienced inconsistencies with room service orders, noting occasional errors or slow delivery, and a few found specific dishes to be below expectations. The bar and Aqua Club also offer a good selection of food and drinks, contributing to the vibrant atmosphere. Despite some minor service delays reported in the main restaurant, the staff's pleasantness generally compensated for the wait.

Location & Accessibility
The hotel boasts a highly advantageous central location, placing guests within easy reach of key attractions and nightlife. It is conveniently situated very close to Walking Street and SM Clark, with the former being just a ten-minute walk away. Guests appreciate the hotel's position as an oasis within what some describe as a chaotic urban environment, providing a secure and luxurious escape. For those requiring transportation, the hotel offers driver and vehicle services, with new, clean cars and knowledgeable drivers, making travel around the area and to the airport seamless. While parking is available, it is located offsite, with dedicated security ensuring its safety around the clock.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, professionalism, and attentiveness. Guests frequently highlight their helpfulness, noting that the staff goes above and beyond to ensure a comfortable and enjoyable stay, making guests feel "like gold." From the moment of arrival, with a welcoming tequila shot, to the efficient handling of requests, the service is described as outstanding across all departments, including housekeeping, front desk, and security. Many guests commend the staff's ability to anticipate needs and provide personalized service, even going out of their way for special occasions like birthdays. While the feedback is overwhelmingly positive, a few isolated comments mentioned instances of less positive attitudes from some bar staff or receptionists, and occasional slowness in restaurant service.

Additional Information
Guests should be aware that the hotel requires a security deposit, and some reviews indicate that the refund process for this deposit can take an unusually long time, sometimes exceeding two weeks. The hotel is known for its lively atmosphere, particularly at the rooftop club, which hosts parties and events, making it a popular choice for those seeking entertainment. Some guests noted that the ground-floor pool water can be quite cold. The hotel provides a unique welcome experience with a complimentary tequila shot upon check-in. While the hotel strives for comfort, some guests reported issues with ATMs in the lobby not accepting certain cards, requiring them to seek alternatives.