Abba Hotel

The hotel is widely praised for its immaculate cleanliness and comfortable beds, ensuring a restful stay for most guests. Its signature feature is the convenient underground parking, a significant advantage for those traveling by car in the city. The excellent breakfast is another highlight, offering a wide variety of delicious options that cater to diverse tastes. The hotel is an ideal choice for business travelers seeking modern amenities and efficient service, as well as tourists looking for a clean and comfortable base to explore the city, especially if they have their own vehicle. Families also find the spacious rooms and welcoming atmosphere suitable for their needs. To enhance your experience, it is advisable to confirm the operational status of the rooftop bar, as it is frequently mentioned as being closed. Additionally, if you are sensitive to noise, consider requesting a room away from the street or main corridors, as some guests have noted disturbances. For coffee enthusiasts, bringing your own pods or a kettle might be beneficial, as in-room coffee supplies can be inconsistent.

Facilities & Amenities
Guests frequently comment on the hotel's facilities, though some aspects receive mixed feedback. The rooftop bar is a notable feature, offering impressive city views, but many guests report it has been closed for an extended period, functioning primarily as a lookout point rather than a service bar. The hotel is serviced by a single lift, which some guests found inconvenient, particularly during peak times. In-room amenities include a Nespresso machine and a minibar, though a common complaint is the absence of complimentary coffee pods, requiring guests to purchase them or bring their own. While some guests found the Wi-Fi to be fast and easily accessible, others experienced slow speeds or connectivity issues within their rooms. A safe is provided in rooms for valuables. There are also mentions of a gym, but reviews indicate it is not available. The lack of a dedicated caffe bar or restaurant beyond breakfast service is a recurring point of feedback, limiting dining options within the hotel.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness, with many guests describing rooms and common areas as immaculate and well-maintained. However, a few isolated reports mention minor cleanliness issues upon arrival. Room comfort is largely positive, with guests consistently highlighting the exceptionally comfortable beds and quality linens that contribute to a restful sleep. Room size receives mixed reviews; while many found rooms spacious, some described them as small or cramped. A significant recurring issue is the air conditioning and temperature control, with numerous guests reporting an inability to adjust room temperature, leading to discomfort. Noise levels are a notable concern for some, with street traffic and corridor sounds often audible, impacting sleep quality. The bathroom facilities are generally modern with good water pressure, though some guests experienced issues like shower leaks or poorly functioning hair dryers. In-room amenities like coffee makers are present, but the lack of complimentary pods, kettles, or free bottled water is a frequent point of contention.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from most guests, often described as excellent, delicious, and varied. Many appreciate the wide selection of hot and cold items, including eggs, bacon, local pastries, and fresh produce, catering to diverse tastes and ensuring something for everyone. The quality of the food is generally considered very good, with some guests specifically commending the filter coffee provided. However, a few guests found the breakfast quality to be inferior or lacking in vegetarian options, and some reported issues with the cleanliness of the buffet area later in the morning. A notable point of feedback is the absence of a dedicated restaurant or caffe bar for meals beyond breakfast. Guests frequently mention that there are no options for lunch, dinner, or even snacks and hot drinks available within the hotel outside of breakfast hours, which can be inconvenient for those wishing to dine on-site. Some guests also noted that certain coffee options, like cappuccino, incurred an additional charge during breakfast.

Location & Accessibility
The hotel's location is generally described as being a few kilometers outside the immediate city center, making it a suitable option for those with their own transportation or who prefer a quieter area. While not directly in the bustling old town, it is well-connected to public transportation, with bus stops conveniently located nearby, allowing for easy access to the city center and other attractions. Some guests appreciate its proximity to the highway, making it convenient for travelers passing through. However, others found the distance from the city center to be a drawback, requiring reliance on taxis or public transport for evening outings. A significant advantage highlighted by numerous guests is the availability of underground parking, which is often free and highly valued for its convenience and security in a city setting. While generally praised, some guests reported the garage can be full or challenging to navigate, occasionally requiring staff assistance for entry or exit. The surrounding area offers some local amenities, including supermarkets and restaurants, within walking distance.

Staff & Service
The staff at the hotel consistently receive high praise from the vast majority of guests, who describe them as exceptionally friendly, welcoming, helpful, and professional. Many reviews highlight the positive attitude and efficiency of the reception team, noting a smooth check-in process and a willingness to assist with requests, provide local information, and address concerns promptly. Guests appreciate the attentive and kind demeanor of the staff across various departments, including those working in the breakfast area and housekeeping. However, there are some notable exceptions to this positive feedback. A few guests reported instances of rudeness from specific staff members, particularly at the reception or during breakfast. More significantly, several reviews detail concerns regarding the housekeeping staff, citing issues with excessive noise in corridors, loud music, and unprofessional conduct during working hours, which disturbed guests and impacted their stay. Despite these isolated negative experiences, the overall sentiment towards the hotel's service remains overwhelmingly positive.